Privacy Policy

Information We Collect

We may collect the following information from our guests and website visitors:

• Full Name
• Phone Number
• Email Address
• Address details
• Booking and payment information
• Check-in and check-out details
• Identification details required for hotel check-in
• Website usage information through cookies and analytics tools

How We Use Your Information

The information collected may be used for:

• Processing room reservations and bookings
• Providing customer support and hospitality services
• Sending booking confirmations and important updates
• Improving our website and guest experience
• Responding to inquiries and requests
• Sharing promotional offers or updates (only if permitted by you)
• Maintaining safety, security, and legal compliance

Payment & Security

We take reasonable measures to protect your personal and payment information from unauthorized access, misuse, or disclosure. All booking and payment details are handled through secure systems and trusted payment gateways.

Cookies & Website Analytics

Our website may use cookies and similar technologies to improve user experience, analyze website traffic, and understand visitor preferences. You can choose to disable cookies through your browser settings.

Sharing of Information

Sunview Resort does not sell, rent, or trade your personal information to third parties. Information may only be shared with trusted service providers or legal authorities when required for operational or legal purposes.

Third-Party Links

Our website may contain links to third-party websites such as travel platforms or payment gateways. We are not responsible for the privacy practices or content of those external websites.

Data Retention

We may retain guest information for booking records, legal compliance, security purposes, and improving future guest experiences.

Your Rights

You may request access, correction, or deletion of your personal information by contacting us directly. We will make reasonable efforts to respond to your request promptly.

Children’s Privacy

Our services are not intended for children without parental supervision. We do not knowingly collect personal information from minors without appropriate consent.

Updates To This Policy

Sunview Resort reserves the right to update or modify this Privacy Policy at any time. Changes will be updated on this page with immediate effect.